One of the reasons you aren't able to "Lock my Master" is your WAV file is a floating point WAV (32-Bit). Since our distribution partners (Spotify, Apple, etc.) do not support floating point WAV files, we are unable to accept them. 

You file needs to HAVE:

A sampling rate of 44.1Khz and 16-bit or 24-bit resolution

or

A sampling rate of 96Khz with 24-bit resolution

PCM WAV

Here is the link to download a free program that can help you convert your files to the right format: https://www.audacityteam.org/download/

To convert your file to the proper format:

  1. Download/Install
  2. Open Audacity
  3. File - Import - Audio
  4. Select the file you want to import.
  5. Once the file is loaded, File - Export - Export as WAV
  6. Change the file type to "WAV signed 16-bit PCM" or "WAV signed 24-bit PCM"
  7. Click "Save"
  8. A Window will pop up to "Edit Metadata Tags" click Cancel
  9. Head back to tunego.com/Login
  10. Upload the converted file to your "Song Locker" & "Lock My Master"
Did this answer your question?